All orders can be returned up to 10 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send us a message to obtain an RMA (return merchandise authorization) and send the product back to the address rprovided for you on the RMA, in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. All returned products shipping costs, Are the responsibility of the customer returning the product. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages. Returns Should be sent to the address provided for you on the RMA when you contact us. No later than 10 days from the delivery date.